The Spire Club's Privacy Policy
PRIVACY POLICY
For www.spireclub.com (“the Website”)
1. PURPOSE OF THIS PRIVACY POLICY
The following describes the information gathering and dissemination practices for the Website, which is operated by The Spire Club (each of whom shall be referred to as “the Operator”).
Your use of the Website and any of the content or applications available on it shall be referred to as the "Services".
2. USE OF YOUR INFORMATION
2.1 Your personal data (meaning any information about You from which You can be personally identified, such as Your name, address, telephone number or email address, and which is referred to in this Privacy Policy as “Your Information”), will be processed by the Operator (which include its employees), in order to be able to provide the full range of the Services to You. Your Information is collected when You register to open an account with us and join as a member.
2.2 While the Websites may contain links to websites operated by parties other than the Operator (for example advertisements), the Operator is not responsible for the privacy practices or content of any such websites.
2.3 By using any of the Services, You acknowledge that You have read, and agree to, the terms of this Privacy Policy and that, where You provide us with Your Information (including where You only partially complete an account registration process), You consent to the use by the Operator of Your Information for the purposes set out in paragraph 3 of this Privacy Policy.
2.4 If You do not wish to provide Your Information on the basis set out in this Privacy Policy You should not enter the relevant information in the spaces provided on the relevant part of any Website however, if You do not provide such information, You may not be permitted to make full use of the relevant part of the Services.
2.5 As part of the account registration process, We also offer visitors registering with us the opportunity to “opt out” from keeping them informed of future events, offers and promotions from the Operator. Visitors who wish to take this option should ‘untick’ the relevant box in the registration process or do so within their account later on.
3. WHAT TYPE OF INFORMATION WE COLLECT AND HOW WE USE IT
3.1 The Operator collects Your Information in order to:
3.1.1 Enable us to set up Your Account so that You can make full use of all of the features of the Services, including crediting Your account with funds;
3.1.2 Enable us to receive questions and comments from You through our Online Help Centre, and for us to be able to respond to them;
3.1.3 Comply with relevant regulations regarding Your registration, for example completing age verification checks; and
3.1.4 (provided that You do not “opt out” from this option), to keep You informed of special offers and promotions from the Operator.
3.2 In addition to the broad purposes identified in paragraph 3.1 above, the Operator will only use Your Information for:
3.2.1 setting up, operating and managing Your Account;
3.2.2 providing any of the Services which requested of us, and for any proper purpose connected with such provision;
3.2.3 preparing statistics related to the use of the Services by You and other customers;
3.2.4 to prepare and display appropriate individualised marketing material and content;
3.2.5 periodically sending account holders written communications to announce important service changes, technical issue updates and changes to the Terms of Use (which includes this Privacy Policy);
3.2.6 the investigation of suspected unlawful, fraudulent or other improper activity connected with the Services;
3.2.7 the reporting of a crime or suspected crime, including money laundering or any fraud; and
3.2.8 any other purpose which is necessary for the performance of our contractual obligations to You.
3.3 The Operator will not send You unsolicited information regarding any third party commercial offers or advertisements.
3.4 The Operator may use Your username and/or first name and region for advertising or promotional purposes.
3.5 Telephone calls from our Customer Services Department are recorded for training and security purposes.
3.6 We may transfer Your Information in the event of that we transfer or sell our business or any part of it; including in the
event of insolvency. 3.7 If at any time You wish us to stop processing Your Information for the above purposes, then You must contact us and we will take the appropriate steps to stop doing so. Please note that this may mean that Your Account will have to be closed.
4. Updating Your information
4.1 You may update or delete Your Information at any time from within Your Account through ‘My Details’; or by contacting Customer Services.
4.2 You may obtain a copy of Your information held by the Operator by contacting Customer Services. We do require up to forty (40) days' notice to enable us to comply with such a request.
5. Contacting us
If at any time You believe that the Operator has not adhered to the principles contained within this Privacy Policy, please notify us by contacting Customer Services and we will use all commercially reasonable efforts to promptly determine and correct the problem.
This Privacy Policy is effective from 1st Ausgust 2009